have questions about your order?

A P+C representative is available to answer any of your questions from 9:30am to 6:00pm Eastern Standard Time. 718.237.0206 or you may email us at info@papercupdesign.com. We will get back to you within 24 hours. We want you to be completely happy, if you do not find an answer to your questions, please don't hestitate to contact us.

{SHIPPING}
All orders will go out within 4-5 business days via method chosen by customer at checkout.
We ship UPS ground and express only. No Fedex or USPS at this time.

UPS GROUND SHIPPING SCHEDULE
All orders ship from CALIFORNIA.



{ORDERING}
All orders will be processed within 24-48 hours- and and shipped within 4-5 days.
We will notify you if an item is out of stock via email.

International orders only available via phone or email. We will email you the final shipping costs prior to shipping.

{TRACKING YOUR ORDER}
info@papercupdesign.com for more information or call 718.237.0206

{ACCEPTED PAYMENT METHODS}
paypal, visa, mastercard

{SALES TAX}
Sales tax is applicable on orders shipped to addresses in the state of California and New York. Shipping charges will not be taxed.

{RETURN POLICY}
All items must be returned within 7 days of receipt for a full refund in it's original packaging and in resale condition. All opened or used items can not be returned. An e-mail notification will be sent after we have processed your return and issued credit to your account.

Custom Orders are FINAL SALE.

Please ship your returns by insured, certified US mail or UPS ground service to:
PAPER+CUP
returns department
45 main street, 812
brooklyn, ny 11201

•make sure to include a copy of your receipt for proper credit
• note the reason for returning

{ADDITIONAL HELP}
call 718-237-0206 and a paper+cup representative will help you